Igniting Member Engagement

Your members are missing your best work.

Your association has built the guides, events and resources. We help get them in front of the members they were made for.

Find your starting point

We helped one association grow its site use by 150%.

See how

You already have all the pieces.

Website, email, social media and a member portal, each set up at a different time by a different person.
They don’t quite work together, and nobody has time to fix it.

  • New members can’t find their way

    They joined for something specific and can’t easily find it.

  • Email gets crowded out

    Even your best news has to compete in a full inbox.

  • Renewals get harder

    The value is there. It’s just hard for members to see.

We get the pieces working together, alongside the work you’re already doing.

Whether you run an association or manage one.

  • If you run an association.

    Small staff, a volunteer board and a full inbox. We take on the website, email and content work you haven’t had time for, so your best resources reach the members they were made for.

    Find your starting point
  • If you manage associations for a living.

    You carry events, finances and renewals for every client. We take on the content, email and website work so you can stay focused. We spent four years inside an AMC, so we know how your team works.

    Talk about your clients

Here's a month of good work at a typical association.

Every piece in that newsletter already existed. That's the job: getting what you have to the people you made it for.

Sample content for an imaginary association. The edits are real technique.

    We grew one association’s site use by 150%.

    A professional association whose members serve the public wanted qualified members to be easier to find and member resources easier to use. We reworked the content strategy behind its website, and the numbers followed.

    • 140K active users Up from 56K. That’s 150% growth in people actually using the site.

    • 445K member searches Events on the find-a-member tool, up from 88K. Five times the use.

    • 40% lower bounce rate On the homepage, while organic search became the top source of visitors.

    Google Analytics, full-year 2024 compared with 2025 year to date.

    Read the whole story

    Four ways we get your work in front of members.

    Use one, or put them together. You work directly with the person doing the work, on the platform you already have: Wild Apricot, WordPress, plain HTML or most site builders.

    Every engagement starts the same way.

    1. A short conversationAbout where members are having trouble finding their way.
    2. A look at what you haveYour site, email, social and member portal, as they are today.
    3. A plan you can followIn plain words, built on what already works. No lengthy discovery process.

    Start a conversation

    ME Member Engagement Renewals are harder than they should be. Members join with good intentions, then life gets busy. Without a clear first month, it’s hard to see what they’re part of. We’d start with a 30-day onboarding map. See Member Engagement CS Content Strategy Our message looks different everywhere. The website, email, social and portal were each built at a different time, by people doing their best. We’d start with a content audit and a message map. See Content Strategy DM Digital Marketing It’s hard to get our emails noticed. Inboxes are full, so even good news has to compete. We’d start with one weekly digest and a shared send calendar. See Digital Marketing WD Website Re/Design Our website is hard to get around. Menus grew with the organization, so the best resources ended up a few clicks down. We’d start with navigation built around what members come looking for. See Website Re/Design

    Questions we hear a lot

    • We already have a website, email newsletter, and social accounts. Why do we need this?

      Because having the pieces isn’t the same as having them work together. Most associations we talk to are running three or four channels that were each set up at a different time, by a different person, with a different message. We don’t replace what you have. We get it pointed in the same direction.

    • Do you only work with associations on a specific platform, AMS or AMC?

      No. We work in Wild Apricot, WordPress, plain HTML and most site builders, plus four years inside an association management company working across many platforms. If you’re on something we haven’t used yet, we learn it. You don’t need to switch to work with us.

    • Can you work alongside our AMC or agency?

      Yes, and that’s often where we’re most useful. Your AMC has a lot on its plate: events, finances, renewals and member questions. We take on the content, email and website work, so they can stay focused on running the association and your best work still reaches members. We spent four years inside an AMC, so we know how those teams work and how to make their jobs easier, not harder.

    • What does getting started actually look like?

      A short conversation about where members are having trouble finding their way, a look at what you already have in place, and a straightforward plan for bringing it into alignment. No lengthy discovery process required.

    Let’s talk

    We’d love to hear what your association is working on.